Traktor Pro 3 LE for Z1 to Traktor Pro 4

andre philippe
andre philippe Member Posts: 4 Newcomer
in Native Access

Hi,

I have Traktor Pro 3 LE for Z1 and I bought "update Traktor 4" but it's impossible registered Traktor Pro 4.

just Demo Version.

i installed with native access and i can't registered T4. In native access i can see Traktor Pro 3 LE for Z1 (Traktor T3 LE and Traktor Pro 4 demo.

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  • red_nick
    red_nick Member Posts: 326 Pro

    Is Traktor LE actually Traktor Pro? That update might not work on LE

  • andre philippe
    andre philippe Member Posts: 4 Newcomer

    hi, thanks for your message..

    but :

    Please note that the following products were included with Traktor Pro 3 until 16/07/2024: Traktor Kontrol S2 Mk3 Traktor Kontrol S3 Traktor Kontrol S4 Mk3 Traktor X1 Mk3 Traktor Kontrol Z1 If you purchased one of these products before 17/07/2024, you are eligible for the update offered here. If you purchased one of these products on or after 17/07/2024, you already have Traktor Pro 4 and only need to install it from the Service Center. ©
  • Mert_NI
    Mert_NI Customer Care Posts: 850 mod
    Answer ✓
    https://community.native-instruments.com/discussion/44669/traktor-pro-3-le-for-z1-to-traktor-pro-4

    Hello andre philippe, please keep in mind, that it is not possible to update the Traktor 3 LE to Traktor Pro 4. Hovewer, we can check the situation individually. Therefore, can you please create a support ticket or open a chat support using the link below:

    https://bit.ly/NI_support_NA

    So our team can help you further to solve that as soon as possible.

    I hope this helps☺️

  • andre philippe
    andre philippe Member Posts: 4 Newcomer

    Hi,

    Thanks, i'm disapointed …

    Note Support ticket :

    Native Instruments - #4540022]

    thanks

  • Mert_NI
    Mert_NI Customer Care Posts: 850 mod
    https://community.native-instruments.com/discussion/comment/223350#Comment_223350

    Hello andre phillippe, I checked your ticket and it seems like it is assigned to one of my colleagues so you will get an answer as soon sa possible.

    I hope this helps☺️

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