I can't see my Komplete Select license

Barti · 2025-04-05T21:00:07+00:00

There was an error rendering this rich post.

Hey, so, I've just purchased the Komplete Kontrol S88 Mk 3 a few days back. Launched it, registered, installed Native Access. The problem is, I can't see, or choose, my Komplete Select bundle anywhere, nor do I have its instruments. I'd like to choose Select Electronic, but I didn't have any choice. Am I missing something? Is there any way to contact NI directly to get my license? Thanks in advance!

Find more posts tagged with

Native Access

Massive X

Bug

Komplete Kontrol Keyboards

Komplete Kontrol

Accepted answers

PoorFellow

https://community.native-instruments.com/discussion/44185/i-cant-see-my-komplete-select-license

I've just purchased the Komplete Kontrol S88 Mk 3 a few days back. Launched it, registered, installed Native Access.

I can't see, or choose, my Komplete Select bundle anywhere, nor do I have its instruments. I'd like to choose Select Electronic

When registering the keyboard hardware then should have gotten an email with a voucher which will allow you to go to the N.I. shop and buy buy/get the Komplete 15 Select of your choice for zero. So please check your emails including the spam folder for this voucher. Also you should have gotten an email with a code to get Ableton Live Lite.

If you did not get these emails then please contact N.I. Purchase Support .

In case that you need guidance contacting support : Please read : how to get support !

PoorFellow

https://community.native-instruments.com/discussion/comment/220147#Comment_220147

You are very welcome and thank you for the kind feedback and for confirming that you had the problem fixed. 🙂

Reason for the change is that prior there were only one Komplete Select version , now there is three 😃

All comments

PoorFellow

https://community.native-instruments.com/discussion/44185/i-cant-see-my-komplete-select-license

I've just purchased the Komplete Kontrol S88 Mk 3 a few days back. Launched it, registered, installed Native Access.

I can't see, or choose, my Komplete Select bundle anywhere, nor do I have its instruments. I'd like to choose Select Electronic

If you did not get these emails then please contact N.I. Purchase Support .

In case that you need guidance contacting support : Please read : how to get support !

Barti

https://community.native-instruments.com/discussion/comment/220146#Comment_220146

Hey, thank You SOO much man! In the tutorial it was told that my license would automatically be added into my Native Access, so I didn't think of checking every single email. Also, yes, it was in spam. Thanks a lot, have a great day! Happy creating!

PoorFellow

https://community.native-instruments.com/discussion/comment/220147#Comment_220147

You are very welcome and thank you for the kind feedback and for confirming that you had the problem fixed. 🙂

Reason for the change is that prior there were only one Komplete Select version , now there is three 😃

Barti

https://community.native-instruments.com/discussion/comment/220148#Comment_220148

Oh that would make sense. Progress! 😁

Barti

@PoorFellow hey mate, I have another question. So in that email there is also a voucher for "any NI Kontakt Instrument". But when I try to redeem it in Native Instruments shop, it says it's not valid. Where can I redeem this code?

PoorFellow

https://community.native-instruments.com/discussion/comment/220158#Comment_220158

So in that email there is also a voucher for "any NI Kontakt Instrument".

But when I try to redeem it in Native Instruments shop, it says it's not valid. Where can I redeem this code?

This is usually a matter of people not reading the fine print. You did not mention if it is a discount voucher or one of the pick a 'free instrument' , but rules are the same , vouchers can not be used for anything already discounted (if so you have to wait until not discounted) , can not be used for upgrades , updates or bundles , can not be used for NKS partner libraries ,

How to Use a Native Instruments E-Voucher

Also quote N.I. support via Aeliron September 7 , 2024 :

"The voucher code that comes with the S-Series Keyboards is valid for a single NI-owned Kontakt instrument priced below 499USD/EUR on the NI Online Shop. It cannot be used for updates,upgrades, cross grades, edu licenses, hardware, NKS partner products,or Komplete bundles and upgrades/crossgrades.

For your reference, I'll provide S-Series voucher eligible Kontakt instruments below (List is NOT up to date) :

Bouquet (WT: Modern R&B Pop)
Scene - Saffron (WT: Squared)
Alicia's Electric Keys
Choir Essentials - Omnia
Choir: Omnia
Action Strikes
Action Strings 2
Action Woodwinds
Emotive Strings
Mysteria
Session Horns Pro DL
SESSION STRINGS PRO 2
Symphony Series Percussion
Thrill
Valves Pro
Arkhis
Ashlight
Fables
Lores
Mallet Flux
Pharlight
Piano Colors
Playbox
Sequis
Stradivari Cello
Stradivari Violin
Straylight
Symphony Essentials Brass Collection
Symphony Essentials String Ensemble
Symphony Essentials Woodwind Collection
Vocal Colors
Noire
Rise & Hit
Scarbee Vintage Keys
Schema - Light
Schema: Dark
Session Guitarist - Electric Sunburst Deluxe
Studio Drummer
Una Corda
Abbey Road 50s Drummer
Abbey Road 60s Drummer
Abbey Road 70s Drummer
Abbey Road 80s Drummer
Abbey Road Modern Drummer
Abbey Road Vintage Drummer
Alicia's Keys
Balinese Gamelan
Cuba
Drum Lab
East Asia
Electric Keys - Diamond
Electric Keys - Phoenix
George Duke Soul Treasures
India
Ireland
Kinetic Metal
Kinetic Toys
Middle East
Scarbee MM-Bass Amped
Scarbee Pre-Bass Amped
Scarbee Rickenbacker Bass
Session Bassist - Icon Bass
Session Bassist - Prime Bass
Session Bassist - Upright Bass
Session Guitarist - Acoustic Sunburst Deluxe
Session Guitarist - Electric Mint
Session Guitarist - Electric Sunburst
Session Guitarist - Electric Vintage
Session Guitarist - Picked Acoustic
Session Guitarist - Picked Nylon
Session Guitarist - Strummed Acoustic
Session Guitarist - Strummed Acoustic 2
Session Horns
Session Percussionist
SESSION STRINGS 2
Session Ukulele
Symphony Essentials Percussion
The Gentleman
The Giant
The Grandeur
The Maverick
Valves
Vintage Organs
West Africa
40s Very Own Drums
40s Very Own Keys
Butch Vig Drums
Modular Icons
Retro Machines MK2
Scarbee A-200
Scarbee Clavinet Pianet
Scarbee Jay-Bass
Scarbee Mark I
Scarbee MM-Bass
Scarbee Pre-Bass
Glaze 2
Bazzazian Tapes
Cloud Supply
Deft Lines
Duets
Empire Breaks
Feel It
Glaze
Homage
Hybrid Keys
Ignition Keys
Karriem Riggins Drums
Lo-Fi Glow
Melted Vibes
Rudiments
Soul Sessions
Stacks
Sway
Utopia

In case the voucher does not work for a qualifying library then please contact N.I. Purchase Support

In case that you need guidance contacting support : Please read : how to get support !

Quick links

Unanswered questions