Repair (Relocate) All in Native Access

HONEYHILL · December 2024

Bildschirmfoto 2024-12-27 um 11.17.53.png

Hi,

I have my Kontakt Libraries and Expansion Packs installed on an external SSD permanently attached to my Macbook Pro. Unfortunately it happens, that the external SSD is not recognized immediately when the Macbook get's back from sleep mode, which then breaks all my Kontakt Libraries and other content on my SSD.

The path doesn't change at all but it seems there is no "refresh all" button or "relocate all" Native Access, just checking once again if the expected path is available again? Or at least just let me restart Native Access and build in a quick scan for the expected path. I think I am not the only one saving content on external drives.

It needs me to click on "Repair" on all the libraries, navigating to the original path of the library to repair it.

This is so frustrating to be honest!

Mert_NI · February 26

https://community.native-instruments.com/discussion/comment/200424#Comment_200424

Hello HONETHILL, have you checked the Knowldge Base Article below:

Using the Repair / Relocate Function in Native Access

I hope this helps☺️

Jeremy_NI · March 28

https://community.native-instruments.com/discussion/comment/216668#Comment_216668

There is a locate all, it's even in one of these screenshots above and in the linked article.

HONEYHILL · December 2024

or at least let me choose the root folder… right now I have to select the specific folder of the respective library

HONEYHILL · December 2024

I actually found this:

Bildschirmfoto 2024-12-27 um 11.30.37.png

Bildschirmfoto 2024-12-27 um 11.30.21.png

But unfortunately it is just not working 😑 If you point to the correct root folder, where all the missing libraries are located it doesn't find them.

PoorFellow · December 2024

https://community.native-instruments.com/discussion/40540/repair-relocate-all-in-native-access

Unfortunately it happens, that the external SSD is not recognized immediately when the Macbook get's back from sleep mode, which then breaks all my Kontakt Libraries and other content on my SSD.

Contact N.I. Native Access and Installation Support to see if that is something that they can assist with or something that they thinks needs mending .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Mert_NI · February 26

https://community.native-instruments.com/discussion/comment/200424#Comment_200424

Hello HONETHILL, have you checked the Knowldge Base Article below:

Using the Repair / Relocate Function in Native Access

I hope this helps☺️

Vocalpoint · March 2

Respectfully you seem to be searching for an answer to an issue that is complete avoidable.

Simply let your hardware get “ready” before doing anything with your NI product.

As I read this - it sounds like you wake up your machine and then 10ms later you jump right into action. All software would be struggling to keep up with that pace.

You need to ensure the MacBook sees the drive and is ready to use it before doing anything. If it were me - I would wait 30 secs, find a folder on the external and open it to ensure the drive is available and then carry on.

If I have this wrong and you are getting into your NI stuff 5 or 10 minutes after startup and it is still not working - you have deeper issues to address.

VP

Sunnylicious · March 17

Having the same exact problem here. Recently had an external drive renamed but now having to point to the new library location 1 by 1 for each NI product in Native Access. No way to do a relocate all?