Native Access 2 ver3.16 - blank login screen

@Dybbk

Sorry that nobody caught your issue before now. One reason for this might have been that you have the thread marked as a discussion and Customer Care works through not answered questions , i just changed this thread to a question.

Anyhow then never wait this long before contacting support : If the problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !

Because you appear to have done so much then I can only make suggestions myself that is somewhat off the beaten path :

Please make sure that your Graphics hardware has support for OpenGL 2.1 or higher, and Direct 3D Feature Level 11.1 or higher.

Be sure that you are using latest version of Native Access for your OS

Some user reported that , quote : It's all a matter of updating or repairing the Microsoft Visual C++ 2015-2022 Redistributables and making sure one has Microsoft .net Framework version 9.0 as well

Else then first uninstall both the Native Access and the NTKDaemon, then use the reg tool to remove any remnants of both of them. Ref. : Fixing Software Update Installation Issues (Windows)

Then download latest version of Native Access for your OS but do not install it yet.

Then reboot computer

Then after a fresh reboot then enable build in admin account as described below here and check if that helps.

First you’ll need to open a command prompt in administrator mode by right-clicking start menu and choosing Terminal/Command Prompt “Run as administrator”.

Now type the following command:

net user administrator /active:yes

Then try installing the already downloaded latest version of Native Access for your OS

If that fails then download the N.A. installer and then try starting Windows in safe mode and then enable the build in admin account as instructed above and the run the already downloaded installer