Kontakt 7 and 8 does not show all libraries installed

Jürgen Miosga
Jürgen Miosga Member Posts: 5 Member
edited December 26 in Kontakt

The following article does not help:

https://support.native-instruments.com/hc/en-us/articles/10631869986717-My-Kontakt-Browser-is-empty-or-incomplete?auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo3NjI4NDAsInVzZXJfaWQiOjM2MDMzODYzMDUyNSwidGlja2V0X2lkIjo0MTUyNzY4LCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTcwNDg5NjM3MX0.O-NTC-lIHYV9dRcz8L1sbZwTD0JxuiiVwf0aGgmh31Y&source=search

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Answers

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod

    The following article does not help

    Neither do you help with respect to the otherwise total lack of information supplied.

    Computer type ? Exact OS version ? , Native Access version ? Kontakt version ? What products are missing ? Are the products missing in Kontakt standalone versions also or only in a DAW ?

    If you are a Mac user then have you done all the Mac users must do when using N.I. software ? :

    ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

    Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (mac OS)

    Also then do not use Clean My Mac.

    And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

  • Jürgen Miosga
    Jürgen Miosga Member Posts: 5 Member
    edited December 26

    Sorry for too few informations. Here is what you want to know:

    Computer: Apple Silicon M1

    OS: macOS Seqouia 15.1.1

    Native Access version: 8.10 (All libraries are shown completely)

    DAW: Logic Pro 11.1.1

    Kontakt 7 or 8 (The problem occurs with both of them. There are only a few libraries shown, standalone and in my DAW)

    I followed every other suggestion you made.

    Here's a list of all of my installed libraries: (I've tried to attach it as a text file, but it didn't worked.)

    Analog Dreams Library

    Blocks Base

    Chris Hein Accordions 2

    Chris Hein Harmonica 1.0

    Deep Matter Library

    Drum Lab Library

    Elysion 2.0.2 Library

    Ethereal Earth Library

    Expansions Selection Library

    Galaxy Vintage D Library

    Hybrid Keys Library

    Hypha Library

    Irish Harp Library

    Kinetic Treats Library

    Kontakt Elements Selection R2 Library

    Kontakt Factory Selection 2 Library

    Kontakt Factory Selection Library

    Lo-Fi Glow Library

    Maschine 2 Factory Selection

    Massive X Factory Library

    Mikro Prism

    Monark

    Orchestral Essentials

    Our House Library

    Phasis

    Play Series Selection Library

    Previews

    ProjectSAM The Free Orchestras

    Pulse Library

    Raum

    Reaktor Blocks Wired

    Reaktor Factory Selection R2

    Reaktor Prism

    Reaktor Spark R2

    Replika

    Retro Machines Mk2 Library

    Rush Library

    SCARBEE Classic EP-88s

    Scarbee Mark I Library

    Scarbee Rickenbacker Bass Library

    Scene Library

    Session Guitarist - Picked Acoustic Library

    Solid Bus Comp FX

    Supercharger

    TRK-01 Bass

    The Free Orchestra

    The Gentleman Library

    The Orchestra Complete 3.0.2  Library

    True School Library

    Velvet Lounge Library

    Vintage Organs Library

    West Africa Library

    Yangqin Library



  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod

    Can you give some examples of libraries that are missing?

  • Jürgen Miosga
    Jürgen Miosga Member Posts: 5 Member

    Here you can see all of the libraries that are displayed. All others don't occur.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod
    edited December 26

    Ok then first let’s be clear about what you should expect to see in Kontakt. None of these are Kontakt libraries - they are for other plugins such as Massive X, Maschine and Reaktor, some of them are plugins themselves (eg Raum and Supercharger) and 'Previews' is sound previews for Komplete Kontrol and Kontakt patches

    Blocks Base

    Expansions Selection Library

    Maschine 2 Factory Selection

    Massive X Factory Library

    Mikro Prism

    Monark

    Phasis

    Previews

    Pulse Library

    Raum

    Reaktor Blocks Wired

    Reaktor Factory Selection R2

    Reaktor Prism

    Reaktor Spark R2

    Replika

    Rush Library

    Scene Library

    Solid Bus Comp FX

    Supercharger

    TRK-01 Bass

    So disregarding the above, what are you still missing from Kontakt that you expect to see?

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    edited December 26

    Thank you for the information,

    But by telling us what is shown rather than (at least examples of) what is is missing as were asked : quote "What products are missing ?" , then you are making it very confusing and rather difficult , doubled by the you expect people to compare text and pictures ?

    So it would be much more beneficial with examples of what is missing that you expect to see.

    But from what I can see then Analog Dreams library is missing in Kontakt 8 .

    Maybe your problem is another , at least for Kontakt 7 and 8 then the libraries and the N.A. db must be correct updated because Kontakt as far as I know gets it info from N.A. ,

    so try resetting the Native Access XML file , look at section 8 here: My Product is Missing in Native Access

    Then again reinitialize the KONTAKT Database

    Then reboot

    Then open Native Access and when that is finished then open Kontakt to see if that helped

    Else , I do not know much about Mac but perhaps Kymeia can help if you answer his question.

    You might also want to give a screenshot of file management settings in Native Access.

    If problem persists then please contact N.I. Native Access and Installation Support .

    In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    edited December 26

    P.S.

    as for e.g. Chris Hein Accordions 2 and Chris Hein Harmonica 1.0 then I do not know if these are something that you have to add manually to Kontakt but even if not then they ought not show unless you click the "User" icon in Kontakt 8 (also if Chris Hein Accordions 2 and Chris Hein Harmonica 1.0 does not show as installed in N.A. but only as 'Locate' then you might have to install those manually with install files from seller and then point NA. to them) :

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod
    edited December 26

    Wait a minute - let's be absolutely clear about what is missing and why first. It seems to me this user is confused about what is a Kontakt library and what isn't - so this could simply be further user errors, asking them to reinitialise and reset stuff is premature at this stage when it may be just correct installation procedures needed to be followed. For example some of what is missing appears to be third party libraries which may have their own install processes to follow.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod
    edited December 26

    'Native Access 8.10' sounds strange - mine is the latest and it is only version 3.16.0

    Make sure you have the latest version

    https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    edited December 26

    let's be absolutely clear about what is missing and why first. It seems to me this issuer is confused about what is a Kontakt library and what isn't

    Absolutely , you are on the right path with respect to separation of what is what and finding out what is issue.

    However since Analog Dreams library is a Kontakt instrument (were showing in Kontakt last I checked) and it appear as missing then I do not see that it can only be a case of third party libraries not correctly installed and expansions mixed up with Kontakt libraries.

    'Native Access 8.10' sounds strange - mine is the latest and it is only version 3.16.0

    Nice catch , I missed that one🤔

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod

    Agreed - Analog Dreams is a good test case - however we need to be clear if and how it was installed first and if the version of Native Access is not correct it may not have been

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod

    Jürgen can you please post a screenshot of Native Access, if possible can you show Analog Dreams in it?

  • PoorFellow
    PoorFellow Moderator Posts: 4,919 mod
    edited December 26

    Completely agree , if Native Access were not new enough then things might not work so @Jürgen Miosga : be sure to be using latest version of Native Access for your OS , and if you were not doing that then when using latest N.A. version then try re-installing Analog Dreams to see if that makes any difference.

  • Jürgen Miosga
    Jürgen Miosga Member Posts: 5 Member

    My version is the newest 8.1.0. Your hint, that some of the libraries are only be seen in Komplete Kontrol was exactly what I didn't think about. Now everything is clear to me. Thanks a lot for your help!

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,021 mod
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