Under review 7/7 -7/19

Hello,

this should not happen, but if, then it´s annoying, i can mark @Kaiwan_NI and she can have a look and hopefully give you an update.

It's not being a Karen to want to get the stuff that you ordered , especially then you ought not have to wait 12 days to get a resolution , be that to get the order fulfilled or to have the order rejected for whatever reason (not saying that it is rejected just that you ought not have to have to wait that long no matter what).

Use purchase support , they supposedly should have a chat option , et least in daytime :

To get in contact with purchase support then use : N.I.Purchase Support ,

Please refer to the page : Howto get in touch with our Customer Care

Since this apparently is from back at July 7 then I will also tag @Jeremy_NI

Else to get in contact with e.g. account support then this is how :

You need to use browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work

Scroll down to bottom of page N.I.Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

1: Do you need help with the activation or installation of a product?

NO

2: Is your question about License Transfers / 2nd hand purchases?

NO

3 Do you have 2 NI accounts and want to merge them?

NO

4 Are you experiencing problems with your email address or password for your NI account?

None of that

5 OK! Let's gather some information specific to your issue. Please summarize your issue in one sentence (i.e. a subject line).

Input your message in one line , this is the opening of the ticket .