Native Access Q1 Update

Hi @Hayo_NI

Once again I will state I'm very appreciative of what you're doing, conversing with the community, thankyou for that. I need to say that as theres some points I feel particularly strongly about and Im not sure you actually are taking them into account.

I'm not sure where things are heading and I'm finding your post almost foreign to what I understand NA to be, your website, and the forums. Hence...Disclaimer: I've never moved off NA1 which I find has been excellent. Ive even successfully downloaded your two largest libraries like Lores (first time round) and I'm on a slow connection. All this while other people all through last year were hitting all sorts of NA drama. Ive kept my eye on a suitable time to move to NA2 and honestly I fear rendering my system unusable because of constant issues and hours of wasted time. Not only that, but I still have 2 open unresolved tickets, one still from early last year.

Now to comment on your post. First....

A mandatory CONTINUAL online requirement to use our products? here we go again - do I need to ask this question again?. Im saying this respectfully. It appears Im not the only one who has a real concern about an eventual PERPETUAL online requirement to use your products. Remember this was my main concern on your other posts and though the upshot was you've given us hope this isn't the case, but to me it wasnt absolutely conclusive. Ive always found your wording and responses difficult to understand or open ended, from what should be a clear yes or no answer. So again, from what you're saying it seems this raises its head again.

@MorrisEd said " Wow. Sounds like everything is aimed at moving us into a position where we can’t use the products we paid for without logging in. I have zero interest in a new home screen FYI, and I certainly don’t want to give up any real estate to new product adverts."

I DONT want to be moved into a mandatory requirement to STAY ONLINE whilst using your products. This is NOT what I bought into. Again, no problems for the initial validating/authenticating process AND whenever I CHOOSE to go to NA and update stuff. This is a whole different matter to what Im talking about here. Also I DONT want my license to use your software, to be continually verfified by some demon using behind the scenes precious resources. For whose who've spent thousands to own a perpetual license this should be unnecessary whilst offline, which almost all of my activity is.

As for ads - I dont want to see them. Why not put a small non intrusive button to access an area for that, as I suggested last time so people have a choice who find them annoying.

"we’ve established new real estate that we’ll be populating with more relevant experiences"

Relevant? So that means targeting? How are you going to find whats relevant unless you use some sort of personal tracking. I'd like to know exactly what mechanism you're going to use, but more importantly an option to not be involved in that. In any case I dont want a personalized experience. I want to be able peruse your products at a time I choose without someone looking over my shoulder, (stalking) profiling me and bagging me into some box they think I fit into. Dont do that please.

Regarding the "Home page" Whats all this about. I'm confused. In my mind NA, your website, and the forums are all separate areas. Are you saying all this is going to be incorporated into one????

If I've missed this somewhere, apologies but Im totally against automated updates. Additionally any updates should have a clear way to see any requirements to be clearly seen BEFORE someone updates. This alone would have saved me days upon days of grief, still ongoing as I speak acquiring a library I overlooked and mistakenly updated. Moreover, if this one thing had have been more visible, the forums and NI team would have substantially taken a lot of pressure and angst off both themselves and the unfortunate who overlooked this or just didn't know enough or any other reasons.

Please host earlier product installers etc yourself, in case people need to downgrade. Google drive is an absolute nightmare of epic proportions. To me its slower than NA1. Its unreliable, as downloads don't finish. Its less secure than using NA (NI's own words to me sometime ago) and most annoying, "too many people have accessed this file, come back later" type errors. If you made these installers accessible to valid users you would save a LOT of time, thus resources, dealing with numerous people opening tickets and getting highly frustrated because support has been so slow people dont get things resolved for weeks.

Please give us a way to choose NOT to install unnecessary things we dont use. For example I dont use Protools and yet it is using a substantial amount of space on my HD.

Yes I agree with those already saying, please give us a way to authenticate ALL legacy products that some of us have paid thousands of dollars for. I think most people would rate this high on the priority list.

Thankyou for reading.