All my native access downloads are failing..

EP. · December 2023

Idk what to do. I recently purchased Komlete standard and have been slowly downloading products. Randomly, every time I click to download one, it load for like 5 to 10 seconds and then says download failed and pauses the download. If i click to continue it, it says that again.

IDK what to do?????!!!!!!

HELP ME

Sunborn · December 2023

https://community.native-instruments.com/discussion/20127/all-my-native-access-downloads-are-failing

Please provide more info (operating system, some screenshots etc).

Meanwhile check those articles for possible solutions:

1- https://support.native-instruments.com/hc/en-us/articles/360000750877-Native-Access-Error-Message-Download-Failed-Please-Check-Your-Internet-Connection-Windows-

2- https://support.native-instruments.com/hc/en-us/articles/115005878409-Native-Access-Error-Message-Download-Failed-Unknown-error-

EP. · December 2023

I am using a mac mini version 14.1

EP. · December 2023

this is what happens - in the top right corner it says dowload failed and pasues the donload and then doesnt workkk

Sunborn · December 2023

https://community.native-instruments.com/discussion/comment/118135#Comment_118135

ok, for start follow carefully the instructions of those articles i posted before, try the second link first

mykejb · December 2023

Do you have Private Relay enabled in your iCloud settings? A few people have posted that they had problems downloading with that turned on so if it's on it might be worth turning it off. Details here - Use iCloud Private Relay on Mac – Apple Support (UK)

-- Mike

EP. · December 2023

i tried everything it still isnt workingg

Old WiseMan · December 2023

Possibly not connected but putting this out there just to try and help. I'm on W11 and can't download anything with Native Access. Same result as you in that all downloads try to start and then just say fail. Only way to get it to work is spin up a VPN connection and then it works just fine. According to my Ubiquiti security gateway it's a NI thing and the way their Native Access product 'works'. I'm not going to put anything about that here but try a VPN and see if it suddenly starts working.

Hope that helps

All my native access downloads are failing..

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