So I need some help. A while ago I got "KOMPLETE 14 SELECT for HW". Afterwards I upgraded to "KOMPLETE 14 STANDARD Upgrade for KSelect" with no issues. With the cyber monday deals I wanted to upgrade to the Collector's Edition, so I got "KOMPLETE 14 COLLECTORS EDITION Upgrade for KOMPLETE". However, all of the Collectors Edition products are still showing up as DEMOs.
I have activated all the products in Native Access Manually, reset XML files, as well as deleted the ras3 files and deleted all the content several times. I completely uninstalled and reinstalled all of my Native Instruments products, as well as confirmed full disk access for everything. Still showing up as DEMOs.
What's confusing is that they only show up in DEMO mode after they're installed. They're fine until they're completely installed.
At this point I'm not sure what to do. Obviously this was not a cheap upgrade and it's really frustrating that I'm not able to use all of these instruments. Still haven't gotten a response from customer support and I want to get this up and running.
Does anyone have any suggestions for what else I can do?