Audio dropouts and performance issues after new update on M1 Max Macs

solsta · 2023-12-13T19:08:09+00:00

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Hey guys, just updated, the project I was working on before the update is now exhibiting pops and crackles and the cpu meter is super unstable and higher than before. Also it took like 15 seconds to launch versus normal time. Anyone else experiencing any issues with the new update?

restarted my computer to no change..

running apple M1 Max 64gb ram and maxed out GPU. For sure my system shouldn't be struggling

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Maschine 2 SW

Accepted answers

Jeremy_NI

Ok, I was able to get more info. This is already on the radar, the bug is filed under this reference: MAS2-29623, it's still under investigation, we don't have an ETA for a fix at the moment.

Not sure if downgrading will fix it but here's the previous version of Maschine: MASCHINE 2.17.4

All comments

bbwinston

same issue here with M1 chip

D-One

https://community.native-instruments.com/discussion/comment/117562#Comment_117562

More detail, please... MacOS version? Buffer Size, etc...

Everything is normal on my M1, benchmarks done here have the same result on both versions.

solsta

https://community.native-instruments.com/discussion/comment/117613#Comment_117613

for me, testing now as I write this still.

M1 Max, buffer is 512 for me, 64 gig ram maxed out gpu. My cpu meter is SUPER jumpy, I mean it is moving almost as much as my audio meters, something is clearly not working well. Changed sound card, no change in performance. When adding or removing plugins it also causes the CPU to flip out and you can tell the whole software is being bogged down by something. Mac OS I'm still on Ventura, never upgraded to Sonoma due to compatibility not being official.

It FEELS sluggish is something I cannot describe well, feels to me there is a bottleneck somewhere I just cant figure out where, it's like the software is running on 1/4 power, it is struggling with normal tasks

D-One

https://community.native-instruments.com/discussion/comment/117658#Comment_117658

No, not from you, you did enough for now thank you! For M1 Max at this point we already know something is def wrong but @bbwinston mentioned just "M1", I have an M1 and it does not have the issue you reported.

solsta

https://community.native-instruments.com/discussion/comment/117702#Comment_117702

ahhh gotcha! thanks for clarifying

bbwinston

Sorry, so Macbook Pro 2021, M1 Max chip, 32GB RAM, macOS Sonoma 14.1.2 (had the same issue with Ventura as well), RME Fireface 800.

using 48kHz, Buffer usually 128 samples, but tries much higher multiples too, helps a little but the issue is the same. Using lots of other plugins, no issues with them.

So, my issue is crazy crackles and popping when using maschine as VST/AU plugin (MIDI mode). even hitting one note produces these artifacts and also there is a significant delay. Using Reaper as DAW. It was better with the earlier maschine v. 2.17.4 - now the issue is more pronounced.

Standalone maschine is kinda ok, this more of a plugin problem. however, the CPU load is not distributed evenly in any mode, always cores 1&2 out of 10 go to red

D-One

https://community.native-instruments.com/discussion/comment/117960#Comment_117960

Oh, M1 Max too, Ok. Thanks for reporting!

Atomic Audio

Both my M1 MacMini 16GB and M1 Max MBP 64GB (latest Ventura Update) have the same issue here, seems like GPU utilization is crazy when crackles/pops start, ie. for many Plug-Ins (once window is opened).

Hitting REC kills it very quickly...?

Is the any place to download 2.17.4 app or a rollback mechanism, cannot work...many thanks.

EDIT: Just found a 2.16.1 app, on both Macs instant cure...can even work with 128 smp buffers at 44.1 again...

boriskaufman

Same trouble.

M1pro 10/16

Macos Sonoma

Maschine Standalone

Project with 9 tracks including drum group cracles even on a 1024 buffer. On previous versions i did a much larger projects with no issues at all, a whole year everything was OK

Gzmo

I am also having these same issues with a Mac Studio with M1 Ultra , Mac OS Ventura 13.6.1, is there any way to get back to the previous version of the Maschine Software as 2.17.4 was completely fine, waiting for a fix to become available is a bit counter productive imo , I would have expected by now to be able to get a previous software version from a support downloads page of some sort .

✌️

boriskaufman

Yes, It could be nice

https://community.native-instruments.com/discussion/comment/125967#Comment_125967

Alexios

https://community.native-instruments.com/discussion/comment/125967#Comment_125967

Где я могу найти Maschine 2 v2.17.4? — Сообщество (native-instruments.com)

Alexios

https://community.native-instruments.com/discussion/comment/125978#Comment_125978

Где я могу найти Maschine 2 v2.17.4? — Сообщество (native-instruments.com)

Ed M

I haven't used my Maschine that much lately, but it seems I am having the same issue on a normal M1, 16gb of ram.

Yesterday I loaded 1 kit, 2 tracks with a drumloop, just to sketch out a very basic and simple idea. When I added a polysynth track, heavy crackling, sound dropouts, basically unusable.

Such a behavior I would expect loading 30+ tracks with cpu heavy VTS's and a bunch of effects.

My settings, which I haven't been changed for quite a while: 44100 sample rate and 512 buffer size. I am on Maschine 2.17.5 , and macOS Sonoma 14.2.1

EDIT: just out of curiosity I loaded a few older projects with a lot more going on, they worked fine. I started a few new projects, with some random stuff (kits, loops, VST's), just to cause cpu load. I wasn't able to reproduce the problem I had yesterday.

boriskaufman

https://community.native-instruments.com/discussion/comment/125985#Comment_125985

Thanks mate

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