i've purchased the 25 maschine 3.0 update and it shows in my order history and also state that it has been registered but i don't no how to install via the native access.. Can someone help me as the updates do not show in the native access. I have attached every step i did for clarity and to show exactly where im stuck.
I removed the serials from the image, for the love of god dont post personal serial numbers on public foruns.
Talk with NI support, say you made a mistake and ask kindly for a refund.
Gentle reminder to never post product serial numbers to this forum.
To the issue - if the product is showing as Registered - but is not appearing in NA - we would need to know your OS and version of NA - as this listing IS a mirror of your actual NI Account - and logically - should be showing as being ready to install.
Also - not exactly sure why you purchased both the Maschine 3 Update AND the Maschine 3 Bundle Update - I believe there is some unnecessary duplication there.
VP
This is my situation, i didn't understand. I thought i needed both updates to make it work…
How can i get this update to work? as im buying things i don't need…
Thanks a lot for your help…
Please assist me through this process as i deadline to meet…
Well - your issue is your OS. Maschine 3 is not supported under Monterey:
You will need to consider an OS upgrade.
As far as the duplication of Maschine product - consider reaching out to NI Sales Support to have them check these purchases and ensure you only pay for what you need.
Pretty sure these two contain the same software - while the "bundle" I think has more content. That is the one I would stay with.