can not access traktor pro

fixi111
fixi111 Member Posts: 1 Newcomer
in Traktor Software & Hardware

I bought a traktor kontrol s2 mk3 but I can not access the software because the seriel number was already used. I can not contact the preowner and the support from NI doesn't answer my two requests.

What should I do?

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Best Answer

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 527 mod
    Answer ✓

    Hello!

    Kindly contact support and submit a proof of purchase along with a photograph of the serial number located on the bottom of your device.

Answers

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 527 mod
    Answer ✓

    Hello!

    Kindly contact support and submit a proof of purchase along with a photograph of the serial number located on the bottom of your device.

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