Support Page Down?

ayxzak

When I click on the link "support team" (top screenshot) I get this "oops" message (bottom screenshot). It's been going on for weeks.

PoorFellow

https://community.native-instruments.com/discussion/43234/support-page-down

Try using this link : N.I. Account Support

Quote Matt_NI : All you need to know about License Transfer

In case that you need guidance contacting support : Please read : how to get support !

Website functionality : Should you have any webpage functionality issues then since functionality or lack of same could be a browser issue then also try another browser that you have not used before and with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox, Chrome, Vivaldi browser and Opera browser ,depending on what you do not usually use)

The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.

If your issue continues beyond that then please respond by using the Quote below my post and I will call for customer care to check what is the problem.

PoorFellow

https://community.native-instruments.com/discussion/comment/215386#Comment_215386

Thank you very much for providing feedback and for confirming the fix. 🙂

PoorFellow

https://community.native-instruments.com/discussion/43234/support-page-down

Try using this link : N.I. Account Support

Quote Matt_NI : All you need to know about License Transfer

In case that you need guidance contacting support : Please read : how to get support !

Website functionality : Should you have any webpage functionality issues then since functionality or lack of same could be a browser issue then also try another browser that you have not used before and with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox, Chrome, Vivaldi browser and Opera browser ,depending on what you do not usually use)

The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.

If your issue continues beyond that then please respond by using the Quote below my post and I will call for customer care to check what is the problem.

ayxzak

Thanks for the guidance, I'll give that a try.

ayxzak

Neither Safari nor Chrome worked but Firefox did! Thank you!

PoorFellow

https://community.native-instruments.com/discussion/comment/215386#Comment_215386

Thank you very much for providing feedback and for confirming the fix. 🙂