I launched NA and got this:
Please Grant Permission to Native Access to Install Dependencies. Please Restart Native Access and Try Again
Absolutely nothing has changed in my system since I last launched NA. This is for NA2
Please check this article first:
Native Access Error: "Please grant permission to NTK Daemon to install dependencies"
If this doesn't work, you need to downgrade to Native Access 1: How to Downgrade Native Access 2 to Native Access 1
If you still encounter issues and the solutions provided didn't work for you, please get in touch with our support here: http://bit.ly/NIsupport_install
Hey @pranaearth I had put an older version of NTKDaemon in ther link, my apologies. I've updated the link, here it is again: NTKDaemon
@kipe @eliassinclair Please get in touch with our colleagues here: http://bit.ly/NIsupport_install
It seems like I found a solution (at least for my system and for now).
I kicked NTKDaemon out of the list for apps that got automatically started with a restart. Then reinstalled NTKDaemon:
Native Access App - Contents - Resources - daemon - mac - NTK Daemon Installer Mac.pkg
it will now automatically be added to the list again but this time it works.
Now it seems to be stable. Looks like the startup process did not work until you remove it there and then add again.
Good luck to everyone
None of this is working for me. For some reason the installer says that I'm not connected to the internet to install Rosetta, even though I absolutely am. Has anyone else experienced this?
I feel for you! I'm having the same thing. I have tried almost everything that comes to my mind:
Installed NA -> got error
Contacter support -> told to go to page to see if fix helps (installing Daemon) -> it didn't
Installed Daemon -> got error
Tried to run NA as a Administrator -> got error
Tweaked permissions on program -> got error
Tried Uninstalling everything (NA and Daemon), then reboot, then reinstalling -> got error
Searched my NAS for the older NA and installed it -> got error
I have tried almost everything that i can come up with. What really annoys me is that when i tried to be a smart and went to the webpage in order to download the products individually...BOOM..use NA to download. I can't understand why i can't download them separately and use them like that (like Tracktion lets users do).
Now i am in a situation, that i can't install NA (working version). I can't DL my stuff (which i paid for) and i can't use them in any way.
I haven't had this kind of problems with any other download manager i have used and paid. 🤬
Im in the same situation, spent hours looking and trying to find a solution. Its been days since i've had a response from Native instruments, probably because they dont have the answer. Only had this software a week and having alot of problems.
It's strange; this is the kind of behavior I'd expect from a very small company, or one that's about to go out of business. Otherwise they'd get some programmers on it and fix it ASAP. Because without a functioning installer, ALL your other products become worthless.
For all of you who have this problem, please try the solution that i provided in this comment:
It is untested, since i don't have a Mac, but it is based on information that i found plus some logical thinking... It just expands the solution provided by NI.
Please let me know if it works!
Had a similar hiccup with NA2 before. What worked for me was giving Native Access the green light in my system's permissions. Check if it's blocked anywhere. A quick restart of both NA and your system might do the trick.
This worked for a while and now they have updated NA again and it's back to asking for permission, Installing Dependencies, and having tons of errors when downloading/updating products - including failures, Installer Service errors, and endless download times.
I am truly done. Removing everything from my systems and not looking back.
This software is nothing but a never ending source of problems.
I feel the same way. If I hadn't have sunk so much money into NI, I'd be binning it too.
I feel the same way, I really do
It seems NI is as customer-centric as they've always been.
Funny, but I've yet to recall a time when their payment processing system suffered a catastrophic failure...! 🤔 🙄 🤣
This worked for me! Once I installed the NTKDaemon, Native Access 2 finally worked. Thank you!
Jessu xmas. This is ridiculous. Tried to open NA, it started to update and finally got the dependencies error. Trying all these fixes but nadda. Just send a support request. Guess I should expect a reply next year. SAD NI SAD.
I just did this and it worked. Crazy
https://support.native-instruments.com/hc/en-us/articles/5706203334161-Native-Access-Freezes-on-Installing-Dependencies-at-Startup
For "Please grant permission to Native Access to install dependencies", ...not sure if anyone else tried this, but it worked for me right away. Simple fix...Run the app as Admin!!!
For me on Windows 10, the following worked: After installing Native Access (3.12.1.0) and getting the error, I uninstalled NTKDaemon. Then went to C:\Program Files\Native Instruments\Native Access\resources\daemon\win and ran the .exe there. Then just started Native Access as Admin.
