Native Access "Download failed"

composerdanheath

Hi all, If anybody has a solution to this it would be greatly appreciated. I'm not having much luck getting through to the NI tech support.

I recently updated to Sonoma . I have the latest version of NI access with NTK daemon and NI Access enabled in Disk Access. I've tried deleting and re-installing as well as restoring the default download locations for content .

Private relay is set to off in iCloud. Any help would be great as I've got some sample libraries I'd really like to install but keep getting "download failed"

Jeremy_NI

My colleagues got back to you this morning. Please check your inbox.

Jeremy_NI

My colleagues got back to you this morning. Please check your inbox.

composerdanheath

hey Jeremy . I didn’t see anything in my inbox ?

Jeremy_NI

https://community.native-instruments.com/discussion/comment/202777#Comment_202777

I got back to you by direct message. Let's try to figure this one out.

composerdanheath

hey Jeremy ,

Here’s another email addy . I’m not recipes g anything at my Gmail one for some reason

Dheath@danielheathprods.com

composerdanheath

meant to say not receiving anything at my Gmail addy