Shouldn't my Maschine MK3 Hardware license be listed as "Transferable"?

CygnusX1

Actually, my Komplete Kontrol S88 along with all of my purchased content is also listed as "Non-Transferable".

Sunborn

https://community.native-instruments.com/discussion/40778/shouldnt-my-maschine-mk3-hardware-license-be-listed-as-transferable

Which date you bought it?

There is a minimum period of 60 days after purchase, were products are not transferable (for obvious reasons).

CygnusX1

Yeah, I’ve had this gear for around 4 to 5 years. I have everything updated too so that isn’t the issue. I think I read that in order to get a transfer ID you have to “unregister” the product from your account before it becomes “transferable”. Maybe that is the issue? Thanks for responding to my OP.

Vocalpoint

https://community.native-instruments.com/discussion/comment/201555#Comment_201555

Do not think that is it. I just checked my account - and I have a truckload of products that are listed as "Not Transferable".

I do only have a single HW product - my S61 MKII - but that is transferable.

You will need to check with Sales Support and see what is up:

Purchase Support – Native Instruments

Be sure to log into your NI Acct before clicking the link above for the most seamless support chat transfer.

VP

PoorFellow

https://community.native-instruments.com/discussion/comment/201555#Comment_201555

All such issues are handled exclusively by N.I. Account Support

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Also : Quote Matt_NI : All you need to know about License Transfer