Why is NI support so Terrible..

Warren
Warren Member Posts: 2 Newcomer
in Kontakt

I feel that they dont care about their customers.. Soon they wont have any customers. I will never buy another product from NI because of Very Bad Service.. Thanks for listening to me.. More Than NI will do..😶

Comments

  • maniacintosh81
    maniacintosh81 Member Posts: 765 Expert

    Well NI support could be better. Simple E-Mail contacts were nice in stead of this hidden Chat/Ticket only system. And as always: Could be a little bit quicker. But all over all I head to deal with NI support at least four times this year and all my matters were dealt with totally as I desired in the end. Took from few hours to a few days always. Okay best support would be a support you'll never have to contact but from my point of view NI support is far away from terrible.

  • Simchris
    Simchris Member Posts: 328 Pro

    yawn. works for me. so tired of these useless posts unrelated to category topic.

    maybe admin can add an unrest topic and lump these all there?

  • Braz
    Braz Member Posts: 72 Advisor

    Hello

    Never had a problem with NI support. It was always quick and efficient.

    What is your issue ?

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