"An error occured while processing your serial."

SunnyDoll

Just bought a new mikro mk3 from amazon, but got this error while trying to add serial through native access.

"An error occured while processing your serial."

Did not found a solution from either doc or post, any suggestions?

PoorFellow

https://community.native-instruments.com/discussion/40091/an-error-occured-while-processing-your-serial

Please contact N.I. Account Support , In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PoorFellow

https://community.native-instruments.com/discussion/40091/an-error-occured-while-processing-your-serial

Please contact N.I. Account Support , In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care