"can't load into playing deck" problem

i use traktor from 2011 with not a problem at all
in traktor 3
I have my setting to "loading only on to stopped decks.
However, a few times this week I get the error "can't load into playing deck" even when the deck is stopped.
I've tried everything to get it to reset, but the only workaround is to turn OFF the option to let me load into playing decks.
does anyone know the solution to this bug?
i have no trust to the programme now to play live …
Answers
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It's a known bug. No fix have been found yet.
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i can't believe that a huge company like native instruments
leave their costumer with such a serious bug with no fix….
feeling so sad ….
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Had this happen live to me 2 days in a row this weekend.. 2025.. Traktor 4 with a macbook air pro M4…
I've been getting this bug for 10 years!!
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Unfortunately, although I am a fan of the company, I have lost faith in the reliability of the program and this saddens me greatly...it is not possible for such a serious company to have a professional program with a problem and not take the time to solve it....
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