Help fixing "Could not initialize Traktor" error messages.

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AlanM82
AlanM82 Member Posts: 2 Newcomer

I'm unable to open Traktor Pro 3. Each time I try the following error messages pop up.

The first one is "Could not initialize Traktor. Could not create default root directory at "/Users/alanmorton/Documents/Native Instruments/Traktor 3.11.1"!

After clicking OK, another error message comes up stating "Could not initialize Traktor. Could not create default root directory at "/Users/alanmorton/Documents/Native Instruments/Traktor 3.11.1"!

I have updated both Native Access and Traktor Pro 3 to the latest versions. I have also uninstalled and then reinstalled Traktor to see if this fixes the error.

Below is my iMac details -
Chip = Apple M1
macOS = Sonoma 14.5

Any help or advice that can be offered would be really appreciated.

Alan

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 197 Pro
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    Did you granted Traktor Pro harddisk access during installation? Looks like Traktor cannot write at the given path.

    https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

    Maybe this support link helps.

  • AlanM82
    AlanM82 Member Posts: 2 Newcomer
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    Thanks for the response.

    I had granted full disc access but the same error message came up again.

    I seem to have resolved the issue now. There was an odd documents alias file in the destination folder. Once I'd deleted that, Traktor started up straight away.

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