HELP ME! installation of an expansion, blocked

pietro97

HI,
I was installing my Maschine expansions but at a certain point the "body mechanik" expansion stopped, native access 2 it won't let me unlock the installation continues to be blocked, I tried to uninstall it from the PC but it continues to be blocked on native access 2 .

Please help me how to remove it.

Thank you

PoorFellow

https://community.native-instruments.com/discussion/31811/help-me-installation-of-an-expansion-blocked

First then look in Native Access what is your download location in N.A. , then exit Native Access (no need to log out)

Then go to the download location and delete anything "body mechanik"

Then uninstall Native Access from your computer.

Then delete the NativeAccess XML found in the directory : C:\Program Files\Common Files\Native Instruments\Service Center , %ProgramFiles%\Common Files\Native Instruments\Service Center

If there then also delete "body mechanik" XML from same place as above , %ProgramFiles%\Common Files\Native Instruments\Service Center

Then (if still there) delete the whole Native Access directory located at : C:\Users\[YOUR User Name]\AppData\Roaming\Native Instruments\ , %AppData%\Native Instruments\

If there then delete "body mechanik" XML from C:\Users\Public\Documents\Native Instruments\installed_products

Reboot computer

Then run your N.A. installer as an Admin and allow it to do it's setup. (the above did not include removal of your NTKDaemon which ought not matter in this case)

By now N.A. ought to be started and logged in , but else then run the N.A. app as an Admin and log in.

(check that your path settings is OK)

That ought to reset it for you.

PK The DJ

doesn't allow me to block the installation

it continues to be blocked

I can see an issue here.

pietro97

Sorry

*it won't let me unlock the installation continues to be blocked*

PoorFellow

https://community.native-instruments.com/discussion/31811/help-me-installation-of-an-expansion-blocked

First then look in Native Access what is your download location in N.A. , then exit Native Access (no need to log out)

Then go to the download location and delete anything "body mechanik"

Then uninstall Native Access from your computer.

Then delete the NativeAccess XML found in the directory : C:\Program Files\Common Files\Native Instruments\Service Center , %ProgramFiles%\Common Files\Native Instruments\Service Center

If there then also delete "body mechanik" XML from same place as above , %ProgramFiles%\Common Files\Native Instruments\Service Center

Then (if still there) delete the whole Native Access directory located at : C:\Users\[YOUR User Name]\AppData\Roaming\Native Instruments\ , %AppData%\Native Instruments\

If there then delete "body mechanik" XML from C:\Users\Public\Documents\Native Instruments\installed_products

Reboot computer

Then run your N.A. installer as an Admin and allow it to do it's setup. (the above did not include removal of your NTKDaemon which ought not matter in this case)

By now N.A. ought to be started and logged in , but else then run the N.A. app as an Admin and log in.

(check that your path settings is OK)

That ought to reset it for you.

pietro97

PoorFellow thank you very much!!! Now everything is solved.

PoorFellow

https://community.native-instruments.com/discussion/comment/158859#Comment_158859

You are very welcome and thank you for returning here to confirm the fix 🙂