Maschine MK3 controller not recognized (M1, macOS Sonoma)

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northernmike
northernmike Member Posts: 2 Newcomer

My computer (M1 Mac) no longer recognizes my Maschine MK3, Traktor S3, or Komplete M32 hardware.

Has anyone else had a similar issue lately? I've tried all of the NI troubleshooting tips without success, including downgrading to Maschine 2.217. I've had no hardware issues with my gear over the past 3 years; cables and hub are in working order. I'm really stumped.

Answers

  • D-One
    D-One Moderator Posts: 2,982 mod
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    I haven't had any issues. I'd borrow a hub from someone to test if yours is really working 100%.

    What changed in your computer? Did you recently upgrade to Sonoma?

    In Prefereces>General>login Items check if these 3 NI background services are being launched at login.

    Also, confirm they aren't crashing by seeing if they show up in Activity Monitor.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,314 mod
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    @northernmike All three at the same time? Did that happen after an update? NI update, MacOS?

    Have you tried these steps here: My Maschine Controller Does Not Start

  • northernmike
    northernmike Member Posts: 2 Newcomer
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    Thanks guys, I have tried all of those without success.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,314 mod
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    I'm contacting you by email, we'll need to have a deeper look in your system.

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