Plugins don't recognise license

S.E.

Hello to everyone! I have used my KOMPLETE 14 bundle for maybe 6-8 months now and I had no problems untill today. At least 10 of the plugins don't recognise my license and show as DEMO versions.

I've tried to install an older version but without it didn't work. What can I do to fix that ?

PoorFellow

https://community.native-instruments.com/discussion/31131/plugins-dont-recognise-license

Try Jeremy_NI's : Kontakt libraries go missing in Kontakt and Native Access.

If the above doesn't help then try Jeremy_NI's latest 'invention' : the replacing of the XML file.

download this zip file, unzip it and and replace your xml file with this one. : NativeAccess.xml.zip

Windows: C:\Program Files\Common Files\Native Instruments\Service Center

Mac: Macintosh HD > Library > Application Support > Native Instruments > Service Center

Otherwise if problem persists then please contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket. (You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care