KONTAKT 7 factory library downlowd failure

Samhosn

Facing a Problem downloading the KONTAKT library. it is calculating time remaining since 2 hours although other libraries where dowloaded instantly….

I need your support please

PoorFellow

https://community.native-instruments.com/discussion/29613/kontakt-7-factory-library-downlowd-failure

Since you are on Mac then my immediate suggestion is to ask you to please contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here