NTKDaemon on Startup

Tony Lowther

Hello! Whenever I boot up my Mac now - I get a pop up window telling me that NTKDaemon is trying to install a new helper tool and it needs my password. The computer doesn't start properly until I have dealt with it.

It never used to do this before the recent NA update. Any insights?

Thanks,

Tony

PoorFellow

https://community.native-instruments.com/discussion/29573/ntkdaemon-on-startup

ALL NI apps including NTKDaemon must have full disk access. How to Enable Full Disk Access on macOS

You are supposed to be using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads)

And here are some standard help articles :

Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

Native Access Error Message: "Installation Failed" (Mac)

Native Access Freezes on “Installing Dependencies“ at Startup

Otherwise then please state specific Mac type , Mac OS version and N.A. version.

Tony Lowther

Thanks for this - it already has full disk access and I am using the latest NA.

I am using M1 Ultra Mac Studio - Sonoma 14.4.1

Scoops

I'm on a windows platform and I disabled the deamon at startup.

All my apps continue to work

The only time you need the deamon is when using NA which is a POS

If everything is working, walk away. DO NOT UPDATE

PoorFellow

https://community.native-instruments.com/discussion/comment/151494#Comment_151494

Thank you for the information. If the standard help articles did not help then with the added information we can and will have to ask if @Jeremy_NI will please take a look at the problem ? (Jeremy_NI will be here Monday or later)

Alternatively you can contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here