Native Instruments support email

parkizzyyy

I am trying to get in contact with someone regarding the educational discount. I can't submit a ticket or anything. Anybody have an email or something I can talk to?

PoorFellow

https://community.native-instruments.com/discussion/29439/native-instruments-support-email

Anybody have an email or something I can talk to?

No !

I can't submit a ticket or anything.

That is the problem that you need to solve !

Please contact Native Access support using this link , at the page bottom to the right there are a blue chat box. If there instead is a log-in request then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket !

There has been introduced chat support for purchases, accounts assistance (at least daytime on normal work days) :

Quote : For assistance with purchases, accounts, and Native Access, you'll have an option to initiate a chat session. Simply click on the chat icon located at the bottom right corner, and you'll be assisted by a virtual assistant. If your issue remains unresolved after consulting our help articles, a human chat agent will be available to assist you.

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here !

Does Native Instruments Offer Educational Licenses or Discounts for Students and Teachers?

EDUCATION PROGRAM , Information relating to NI's educational partnerships and programs