Yesterday everything just kind of disappeared. All of the presets were still there but Battery 4, Komplete Control and Kontact all just disappeared. When I tried to add serial numbers because I definitely bought them, Native Access said "Success! You can install them in the library." But then they didn't show up ever. I've tried redownloading the app, restarting my computer, and I'm definitely on the same account for both the website and the app. Is this just me?