Can Open Native Access but then nothing

Steelguitar1

Downloaded Native Access 3.10.3 - arm64.

It keeps wanting to download and install again.

I cancel and open Native Access, it stalls on "Installing dependencies" and hangs up.

What do I do?

PoorFellow

https://community.native-instruments.com/discussion/29167/can-open-native-access-but-then-nothing

Did you give full disk access to ALL NI apps including NTKDaemon ?

1) Quote Jeremy_NI : please check these articles:

Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

Native Access Freezes on “Installing Dependencies“ at Startup

2) Quote Jeremy_NI :

can you check the following?

1. Open your Mac's System Preferences and click Security & Privacy.
2. Under the Privacy tab, choose Full Disk Access from the side bar.
3. Click the lock icon in the bottom left of the window and enter your Mac password.
4. Ensure that Native Access appears in the list.
5. If it does not appear in this list, click the + icon and add the following apps:
6. Macintosh HD > Applications > Native Access
7. Macintosh HD > Library > Application Support > Native Instruments > NTK > NTKDaemon
8. Once completed, click the lock icon again

3) Quote Jeremy_NI :

Also make sure that the NTKDaemon is in the login items in your system preferences, under Users & Groups: (Ventura has "Login Items" under "General".)

If it's not there, unlock and add it, you can find it here:

Macintosh HD > Library > Application Support > Native Instruments > NTK > NTKDaemon

Otherwise the please contact N.I. Native Access and Installation Support !

There has just been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Quote : For assistance with purchases, accounts, and Native Access, you'll have an option to initiate a chat session. Simply click on the chat icon located at the bottom right corner, and you'll be assisted by a virtual assistant. If your issue remains unresolved after consulting our help articles, a human chat agent will be available to assist you.

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here !

How to Enable Full Disk Access on macOS

Notes on Network Drives and Disk Formats