I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the controller over the weekend.
Just purchased this guitar center open box yesterday afternoon and I cannot do anything with it at this time…
Below is the support request and thank you in advance for any assistance. I'm overly excited and impatient, LOL
[Support request received] 4257798
Sincerely,
whisper