which version do i need to work with my laptop and latest NI version 3.9 or an other version?

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Bill D
Bill D Member Posts: 5 Newcomer

I have a DELL 15 3000 laptop with ryzen i5 2ghz 32gb RAM and Traktor crashes with both versions of Native Instruments (3.8 and 3.9)

With the 3.8 version, the music slows down (on its own) and is very laggy for a few seconds and then goes back to normal.

With the 3.9 version, the music stops (on its own) and then comes back.

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  • Bill D
    Bill D Member Posts: 5 Newcomer
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    Ok thank you so much

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  • lord-carlos
    lord-carlos Member Posts: 2,648 Expert
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    Make sure to use the performance power plan.

    Can you share your audio settings? What driver (asio?), what latency and what sample rate. A single screenshot of Audio Setup should be fine.

  • Kubrak
    Kubrak Member Posts: 2,844 Expert
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    The only problem with 3.9 should be that displays on several (maybe all) controllers flicker on systems with AMD GPU.

    Another long time problem of Traktor in recent versions is there is problem in playing some of Apple formats. 3.9 might fix it to certain extent....

  • Bill D
    Bill D Member Posts: 5 Newcomer
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    So the laptop I have with a 2ghz processor and 32 ram is ok

  • Bill D
    Bill D Member Posts: 5 Newcomer
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    So the laptop I have with a 2ghz processor and 32 ram is ok

  • Bill D
    Bill D Member Posts: 5 Newcomer
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    So the laptop I have with a 2ghz processor and 32 ram is ok

  • Bill D
    Bill D Member Posts: 5 Newcomer
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    Ok thank you so much

  • lord-carlos
    lord-carlos Member Posts: 2,648 Expert
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    Should be enough.

  • Kubrak
    Kubrak Member Posts: 2,844 Expert
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    So the laptop I have with a 2ghz processor and 32 ram is ok.

    It should be. I run Traktor 3 on i5 (4C/8T) at about 2 GHz and 16 GB RAM without any problems. The CPU load is about 15-20%.

    But there might be some problem with your notebook setup (power plan).

    If the problem persists, the best would be to open NI ticket for support.

  • Sunborn
    Sunborn NKS User Library Mod Posts: 2,571 mod
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    Billy D, I understand that you are new here, so if i may advice you on what is the appropriate thing to do. You should credit the correct answer to lord-carlos or to Kubrak, or to both. Not to yourself. 🙏

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