M 32, Maschine 2, NI Accessibility Helper and Bitwig 4 / 5 Studio MIDI Output Error

Being NI Accessibility Helper brand new, and knowing NI, probably it hasn’t been tested very well before release. I suspected something like this could happen…

https://community.native-instruments.com/discussion/comment/66788#Comment_66788

This! I don't install anything if I don't know exactly that I need it.

Only few handicapped users might want to use it.

https://community.native-instruments.com/discussion/comment/66809#Comment_66809

Wow…that’s quite disrespectful…

https://community.native-instruments.com/discussion/comment/66812#Comment_66812

Not intended to be disrespectful. Sorry, no native speaker. Doesn't "... enabling producers and beatmakers with visual impairments ..." mean the same? Please see https://www.native-instruments.com/en/specials/ni-accessibility-helper/

Had some severe accidents, so I tend to feel handicapped. What's wrong with that wording?

https://community.native-instruments.com/discussion/comment/66815#Comment_66815

Ok…I hoped it was something about misunderstanding.

In any case, saying “Only few handicapped users might want to use it.” it’s not really kind. What if they weren’t so few?

Btw: no native speaker here too…and in any language calling them “handicapped” isn’t too nice.

But…ok 👍🏼

https://community.native-instruments.com/discussion/comment/66819#Comment_66819

Interesting. I thought that without "few" it sounded inappropriate.

https://community.native-instruments.com/discussion/comment/66815#Comment_66815

No problem, you clarified yourself. And even in my opinion that word has no problems, because I don’t mean anything bad if using it. But it’s not what you or me think, but what they think. So I avoid it, knowing it’s not welcome.

But, as I said, you clarified, so… 👍🏼

At the end of the day I understand your point, though in my language handicapped is not offensive.

As I mentioned after some heavy accidents I tend to feel handicapped. However I don't feel unconfortable if someone asked me whether I'm handicapped. I would rather appreciate some support then. 😉

Hmm, Not quite the response ! was expecting.

Does anyone have any technical information as to what is happening?

https://community.native-instruments.com/discussion/comment/66809#Comment_66809

The update was done through Native Access. Not sure what you are talking about.

https://community.native-instruments.com/discussion/comment/66848#Comment_66848

Just double checked it in my NI Access 3.3.1 client: The Accessability Helper is available but not installed.

Jeremy_NI

@AELAGRASSA We didn't get such reports yet. Does it happen only with the M32 and not with Maschine? Can you check if the problem still occurs when the M32 is disconnected?

The error occurs after launching Bitwig Studio 4 when the M32 is connected and the NI Accessibility Helper is running The error does not occur outside of Bitwig 4.

I contacted Bitwig and relayed the issue and now appears to be non existent in the latest release Bitwig Studio 5 Beta 6.

Jeremy_NI

Thanks for the update. Did they mention something was wrong on our end?