Hello! I'm looking for some help with my new Maschine. I just received my new gear in the mail yesterday and everything else downloaded fine in Native Access except the Maschine software. I've tried uninstalling/reinstalling Native Access, re-entering the serial number, restarting/updating my computer and it does not show up in Native Access to install. In the screenshot below you can see that the Factory Selection downloaded but I cannot download the software as it will no show up in "Not Installed" after I enter the serial successfully.
I'm pretty frustrated since I just bought the Maschine and can't use it. Any help would be appreciated.