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Komplete Audio 1 direct monitor distorted audio
Hi, i'm getting distorted sound via headphones when using direct monitoring. Strangely, there's no distortion in recorded audio, or monitoring via DAW. The only way to get normal sound is setting very low gain - direct monitoring sound is ok, but the signal is far too low for recording, which makes the direct monitor…
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[iZotope Neutron 5] Payment completed, but no serial or download after 2 days
Hi, I purchased iZotope Neutron 5 from the official Native Instruments site on June 15th and paid via PayPal. The payment has been successfully charged to my credit card, and I received the order confirmation email. However, even after more than 48 hours, I have not received any serial number or download instructions. The…
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Phoenix Rise hit and whoosh builder
Hey everyone, I just installed this. using Kontakt 8 w/Ableton. The first preset I recorded only works when I start it right at the beginning of the clip on my timeline. If I start it anywhere else in the timeline it doesn't play. What the heck am I doing wrong?
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Absynth 4 licences ...
I have the following licences on my account Absynth Absynth 4 update I am using an M4 Mac Mini .,.. so I am truly out of luck trying to get it to work on my machine. However people in Win 32bit systems might be able to use it. Assuming that someone wants this….. is this a fully working Absynth 4 ? It was when i was using…
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How can I get an issue purchasing a product resolved
I am totally fed up with NI and NO Support. Wanting support and getting some AI device that has little if any I really has me annoyed beyond belief. I simply want to spend some of my pension on a product but get looking at previous orders it seems I somehow requested a refund. If I did that was not my intention. But if I…
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Can't crossgrade Ozone 11 standard to Advanced (from Komplete 15 standard)
Hi, I've tried many times to crossgrade ozone 11 standard wich is included in my Komplete 15 standard bundle, but I can't see any crossgrade on the NI webshop, even after the "buy" button. Has anyone the same problem ? I need to say, that I had an izotope account before Native ID, but I don't think that's the problem. When…
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Do priced for Australia include GST?
I've looked for a search feature in these forums, but could not find one. ALso, the Chat featire is not loaded at all right now, so sorry for this question. I'm about to checkout on a big order here in AUD for delivery to Australia, and there's a warning in the checkout that I must pay GST (an additional 10%). For…
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Massive
I installed Massive but when it is run it says it cannot find the resource files, i re installed and it did not fix anything. Please Help Giles
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Why does NI have a DAW software?
It must have existed.
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Plugins Disabling Keyboard & Mouse Input While Plugin Window Is Open (and Other Conditions)
This originally was going to be a post about this behavior happening with just one plugin, but now I've experienced it occur with two. My computer specs are on the bottom of this post. The first is Guitar Rig 7 in Ableton Live 11 Suite. When pressing the space bar one too many times while the plugin window is open -usually…
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Route the audio from different samples in PlayBox to different Kontak outputs ?
Hello, Is it possible to route the audio from different samples in PlayBox to different Kontak outputs? I saw that some effects are routed to a different Kontak output. Could an update be considered, at least for bass samples? Thank you for your reply. Best regards, Catusse Steve
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Why my foucher code does not work when I try to buy
I am trying to buy the Symphony Series Collection (Download) and when I apply my voucher code it tells me" The voucher code 'XXXXXXX' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance.
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NI Controller Editor display cut off after a random amount of time
I have a Maschine Mikro MK3 connected to a Windows 10 Pro machine. When I open Controller Editor, it opens normally and I keep the window minimized, but after a while if I restore the window it only displays a portion of the left side of the window. If I exit and restart the program, it appears normally. A reinstallation…
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MIDI Mapping with S61
Hello all, I have a first generation Kontrol S61. I am having some mapping issues. I have the latest version of the Controller Editor on OSX. I have a template setup to match the mapping of the knobs with my Arturia APC Mini as I swap between keyboards depending on where I'm performing. Page 1 on the mapping is working…
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Will my MK1 keyboard be compatible ?
Hello All, I've this keyboard KOMPLETE KONTROL S49 HW ( I bought it in 2017). My Mac mini M1 uses Ventura OS. And i've Komplete 11 Ultimate If I buy the update to komplete 15" will the keyboard be compatible?
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Voucher
What can you use vouchers on? I get an error anytime I try to use one.
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Help with Session Horns Please!
Greetings, Community. My name is Sebastian Perez, and Hiroshi Snow is my stage name. I am a blind musician, and I am currently facing an issue with a library I just purchased called Session Horns. When I load it in Kontakt 7 Player on my PC with Windows 10, I find that it is not accessible with screen readers. The screen…
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Absynth Preset
Hello, I came across an old production of mine in which I used Absynth 1.x with a preset called "fluttering guitar" (or so). Just the mixdown, but I remember for sure it came from that synth. I imported the presets from Absynth 1.0 but it's not there (browsed and listened to all of them). Does any of you guys happen to…
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S61 MK3 Stuck on “Something Went Wrong” – Can't Enter Bootloader – Urgent Help Needed
Hi all — I’m urgently looking for help from NI staff or anyone who’s resolved this: I have a Kontrol S61 MK3 purchased new from GearNuts in December 2023. I attempted the firmware update using the official Native Instruments Firmware Updater on my MacBook Pro M2 Max (Sonoma 14.7.1), and now the keyboard is fully bricked.…
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Dorico Expression Maps for Cremona Quartet
Dorico Pro 6. NI Cremona Quartet. Does anyone have (or know of) a working Expression Map (or even a Playback Template) for Dorico 6, please? TIA… !