prism and mikro prism problems.

First post so small intro. Peter from the netherlands, just starting of into NI and music making for a hobby. I started using the free NI software with cakewalk but moved on and added some stuff and there the problem begins.

I bought a a49 controller, a focusrite scarlet 2i2 3rd gen and Cubaes Elements. Everything works but since the move to Cubase and the Focusrite Prism and Mikro Prism give me a headache of problems wich i cannot solve my self.

What happens. When i load one of the 2 in Komplete of Reaktor stand alone or directly within Cubase as an instrument it seems to crash the sound engine. The problem does dissapear but sometimes takes a lot of reloading patches. When it works ik keeps working for hours without problems.

I re-installed both from within native acces, i have tried all kinds of different settings in my audio properties from within Cubase and the Focusrite properties. But nothing works to make it better.

It is very frustrating because is always start with a very loud distorted sound, really loud, hence the headaches. Sometimes it just fades and the sound wich i want to hear just starts. Sometimes i have to save my preset and keep reloading and reloading it. Sometimes i get the distorted sound, sometimes it just goes quiet and does nothing. Re starting Cubase is not a solution either. Patience is because eventually i get it working but that seems to be out of fate because i didnt change a thing.

I tried searching with google and this forum but i cannot find this problem anywhere so far.

The rest of the instruments in Reaktor and all the others i have installed are working flawlessly....anybody familiar with or has a solution for this problem for me? I made a short iPhone shot video where you can see and hear the problem but cannot use that here?

Thanks for reading an perhaps helping me out.

Peter