m4a support on traktor 3.6? and Windows 11

Dirk Jan Dullemond · 2022-10-09T19:20:55+00:00

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Seems I am having a problem with the iTunes m4a format on Traktor. What I notice is 2 things: 1 the track starts visualy with a blue spike, this one is audible 2. Then later in the track distortion appears in the for of (random) clicks. Any one for a solution to this? There is no difference in (not) using a controller. As far as In can deduct it is software related.

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Knaz84

Hello! There are problems with this version, I confirm!

https://community.native-instruments.com/discussion/6017/incorrect-analysis#latest

Knaz84

what version of windows do you have?

Dirk Jan Dullemond

This version:

Editie Windows 11 Home

Versie 22H2

Installatiedatum ‎28-‎9-‎2022

Build van besturingssysteem 22621.608

Ervaring Windows Feature Experience Pack 1000.22634.1000.0

Dirk Jan Dullemond

ANd my mp3's are running fine (as do the flacs etc.)

Knaz84

https://community.native-instruments.com/discussion/comment/35192#Comment_35192

I confirm. Other formats play well. I'll say more. If the m4a format is converted to another format, for example, to wav, then this file will play normally. So it's definitely in the m4a format. And the problem starts with this assembly of Windows...

Dirk Jan Dullemond

Confirm, the last time I had a flawless set was july 1. (after that I was out on holiday and in hospital...)

Dirk Jan Dullemond

Checked older iTunes songs (years old....), same problem. So I guess it is not AAC/ALAC related but Win11-Traktor 3.6.1.326 combination. Down grading (following the NI instructions does not work, same problem.

Dirk Jan Dullemond

story continues, tried traktor on a 10 home system, no problems..... with m4a aaaargh

Knaz84

https://community.native-instruments.com/discussion/comment/35305#Comment_35305

I tried on windows 7. Works well

Knaz84

Support service, advise what to do!?

Dirk Jan Dullemond

filed a support ticket around october 11, they are working on it...

Knaz84

a new beta version of the program was released, but I still have a problem

DJ Raena

I have this issue as well and can confirm the previous posters!

I noticed this issue after updating to Windows 11 22H2.

M4A files are not decoded correctly by Traktor.

Problem happens with Traktor 3.6.2 as well as 3.5.3. I have not tested other versions.

Windows 11 Home, Version 10.0.22621

NOTE: Converting the M4A file to MP3, Traktor works correctly. See the difference in waveforms as displayed in Traktor. File on left is M4A and corrupt sections are easily seen when compared to the MP3 version on the right.

This workaround is inconvenient at best.

Knaz84

Judging by the number of negative reviews in this forum, the "native" company does not bother much with the technical component. And there has always been a large number of negative reviews. But now we have a paid subscription ...

Dirk Jan Dullemond

@DJ Raena Hope you lagged a ticket at the support desk, so they are aware and can see the magnitude of this issue. Good shots!

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