Maschine software empty

mindless
mindless Member Posts: 3 Member
edited August 2022 in Maschine

so I have my sound packs and stuff on an external hard drive that I connect to my Mac with a usb-c. when I open up the hard drive on my dashboard all the stuff is there , but when I open it in Maschine nothing is there. anyone know why or how to fix this ?

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  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    can you post some screenshots showing the difference?

  • PK The DJ
    PK The DJ Member Posts: 1,933 Expert

    @mindless if the external drive you refer to is the Komplete collection supplied by Native Instruments, you can't run the "packs and stuff" directly from that drive. They have to be installed first.

  • mindless
    mindless Member Posts: 3 Member
    https://community.native-instruments.com/discussion/comment/26332#Comment_26332
    DD460948-E8C4-4327-A829-A2FF9087B695.jpeg
    ACBE6CD8-488A-41F0-975E-CFEF75E8AC19.jpeg

    Shows up in at the desktop but not in maschine

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    you don't show the contents of the "sample pack and drums kits" folder which is the opened folder you have selected in Maschine. The files browser will only show supported file types (for example, .wav, .mid, .rx2 and any Maschine related extensions) but not all files. So if that location does not have any files with those extensions, they will not show.

  • mindless
    mindless Member Posts: 3 Member

    Yeah I see what you are saying but it’s worked since I started. Then one day everything just stopped showing up

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    well post a screenshot of the contents of that folder or another folder that should be showing...

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    Hey @mindless Are you still struggling with this ?

    What format is your external hard drive? We recommend APFS formatted drives on Mac, as explained here: Notes on Hard Drive Formats on Mac Computers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @mindless No news for a while from your side, I'll close this post now, if you still struggle with this issue please contact our specialists here: http://bit.ly/NIsupport_maschine

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