New user. Downloaded everything in Native Access. When I start the programs, my screens dont match with the manual or with the Youtube videos.
What do I to do first to connect my A49 Komplete keyboard?
Using latest version of Native Access for your OS
then : Follow the Get started : A-Series quick start guide.
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Thanks!
I did so already. In the step "Go to Monarch", I don't see a Monarch … There my progression stops.
In the step "Go to Monarch", I don't see a Monarch … There my progression stops.
You do not give very much information at all .
Registering the hardware will result in you getting emails(s) from NI with codes to get the DAW Ableton Live Lite and a voucher redeem code to get Komplete Select 15 for zero. If you didn't get the emails then check email spam folder . (check the Instruments Included section of this page)
You are supposed to go to the N.I. site and buy the Komplete 15 Select of your choice for zero using the voucher code , when bought then Komplete 15 Select should then be added to your account and the bundle content added in the Native Access library.
The instructions says to install KOMPLETE KONTROL software and library on your computer. (library = Komplete 15 Select software parts)(parts showing in N.A. depends on what Komplete 15 Select of your choice). P.S. I am not sure that Monark that is mentioned in the first steps are included in the Komplete 15 Select. The "Get Started" appear to have been made to either using another previous version of Komplete Select or for using Komplete Standard.
If Monark is not included with your Komplete 15 Select then you need to select another installed instrument to continue the quickstart , I am alerting Customer Care of the possible discrepancy here.
Ensure your A-Series Keyboard is connected to your computer using the USB cable provided.
Then the instructions says : Run the KOMPLETE KONTROL software. Note, that on the first launch, it will take some time to set up the library.
You also need to setup audio and Midi in the komplete Kontrol software and later also in the Kontakt software before using that.
Have you installed the Komplete Kontrol software ? And are you running Komplete Kontrol ?
If you are running the Komplete Kontrol software and the keyboard does not communicate with the software then either you have not installed the software and drivers properly or the keyboard is not connected properly to the computer.
Else please include screenshots to make us understand where you are in your setup.
@Karl Sche Monark is only here as an example, you can choose whatever product you find in the browser and apply the same steps.
Thanks, Fellow, for this clear and extensive guidance! I am surprised that NI is not as clear as you are … I have ordered the Komplete 15 Select and am waiting for it to be available to me in Native Access.
Thanks, Fellow, for this clear and extensive guidance! I am surprised that NI is not as clear as you are … I
Appreciate the kind words , thank you.
have ordered the Komplete 15 Select and am waiting for it to be available to me in Native Access.
You should hopefully had Komplete 15 Select for nothing using the voucher on the N.I. site as mentioned above ?
Else then you can check on your MY PRODUCTS, SERIALS, AND DOWNLOADS page that the Komplete 15 Select is registered to your account. It ought have been added to your account as soon as you 'bought' it if you were logged into the correct account. As for showing in Native Access then be sure that you are using latest version of Native Access for your OS . The bundles does not show by bundle names in Native Access they show by the names of the products that the bundle consists of. If the products does not show then try log out of N.A. then reboot computer and then log-in again. If bundle products still does not show then try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access .
If you want Monark and all the full version N.I. apps and a lot of other great stuff then get the Komplete 15 Standard bundle or higher tier as an upgrade to your Komplete 15 Select. (N.I. regularly have sales where bundle upgrades often has been seen on sale 😉).
P.S.
N.I. gives you a free plugin bundle via PluginAlliance
SonusCore have seven free items for Kontakt , but six of them require full version of Kontakt. (of the free libraries then only "The Orchestra Elements" works with the Player version of Kontakt)
Fracture Sounds : Blueprint Collection , 21 (?) free Kontakt instruments that works with the free Kontakt Player. To get the 'Blueprint series instruments then you are required to subscribe to a newsletter to get the link to be able to buy the instruments at zero cost (no CC required) Every individual instrument in the collection require it's own key to redeem in Native Access and is a download of it's own.
I can now see Komplete 15 Select in Native Access. It is marked that I own the product but I can not download it. In the mail from NI confirming my purchase (it was free), they refer to another mail with a link for download. I received no such mail. It is now 2 days ago I ordered. Would this take such a long time?
Please get in touch with our support if you are experiencing this kind of difficulties: https://bit.ly/NI_Support_All
I can now see Komplete 15 Select in Native Access.
What do you mean "I can now see Komplete 15 Select in Native Access." ? , as far as I know then bundles do not show by name in N.A. only by name of products that the bundle consists of in tab Library.
but I can not download it
We need a lot more information , e.g. screenshot of errors and exact version of Windows and version of N.A: used ?.
In the mail from NI confirming my purchase (it was free), they refer to another mail with a link for download. I received no such mail. It is now 2 days ago I ordered. Would this take such a long time?
Check to see if the bundle Komplete 15 Select lists as registered on the the MY PRODUCTS AND DOWNLOADS page and check if all the products of the selected bundle variant lists in N.A. library tab. All actual download of the bundle should happen using latest version of Native Access for your OS .
You ought also have had an email from NI with a code to get the DAW Ableton Live Lite. (check the Instruments included section down this page)
