Maschine 3.3 standalone software suddenly not working - produces no sound.

Re-posting this from the original SOLVED thread, as the title was misleading - the problem has now "UNSOLVED" itself.

Originally the problem occurred 3.5 months ago, and after a few days, the problem spontaneously disappeared with no apparent explanation, and all was well.

I used Maschine fine for those few months, now suddenly it's randomly acquired the exact same problem seemingly without cause. This is the situation

I load the 3.3 standalone software. Hit play, and there is no movement, playback or sound. The onscreen play button and other controls illuminate and toggle, but nothing plays. The hardware buttons illuminate and toggle too. I can load samples, but not hear them. No browser auditioning works. I turn the click on, hear nothing, and see no transport movement.

Changing audio device causes a complete hang - Force Quit required.

Other software working fine with the Scarlett - Reaper, Live are fine.

Have tried restarting the Mac. Have tried reinstalling Maschine. Have tried Rosetta and non Rosetta (usually I use Rosetta).

Maschine 3.3 as a plugin (in Reaper or Live) DOES work.

Maschine 2, still installed, DOES work in standalone and plugin.

It's just suddenly stopped working. Not sure what's suddenly happened, I changed nothing!

Baffled.

Any suggestions?

Many thanks

Alex

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Accepted answers

ALDREAD

https://community.native-instruments.com/discussion/comment/236150#Comment_236150

in the meantime try deleting the maschine plist file

Should be under either user or main -library/ preferences

All comments

mykejb

That's usually down to an audio device problem. Can you try using the Mac's built-in audio without any other audio devices plugged in, including any Maschine controller that might have builtin audio like the MK3

Mudchild

Thankyou - yes I've been able to change audio device - and built-in audio is not working with Maschine (still working fine with every thing else)

Mudchild

In fact I'm not able to change device FROM built-in. I try and select anything else that's connected and it just hangs

mykejb

What's your Mac spec? I know some people have had problems with the Ultra but not sure if that relates to Maschine or not. Also, does the hanging when switching audio happen with no sounds or instruments loaded?

It sounds like something that support will need to deal with to be honest so I'd suggest putting in a ticket here - https://bit.ly/NI_Support_All

ALDREAD

https://community.native-instruments.com/discussion/comment/236150#Comment_236150

I’m just updating my Mac and maschine , so I’ll see if there’s issues my end

ALDREAD

https://community.native-instruments.com/discussion/comment/236150#Comment_236150

in the meantime try deleting the maschine plist file

Should be under either user or main -library/ preferences

ALDREAD

no issues here after updating

As it’s working in reaper , did you change the sync(clock) setting under settings / midi /sync /off

Mudchild

https://community.native-instruments.com/discussion/comment/236160#Comment_236160

Oh wow, deleting the plist worked! it's back in action.

What can we deduce from this, not sure what the plist does, but might it have been corrupted or something?

Thanks for the suggestion!

ALDREAD

https://community.native-instruments.com/discussion/comment/236346#Comment_236346

from the web

A PLIST file, or Property List file, is a format used primarily by macOS and iOS applications to store configuration settings and user preferences in a structured way, often using XML or binary formats. These files contain key-value pairs that help applications manage their settings and data efficiently

Sometimes they do get corrupted, not sure why , deleting them is something I picked up over the years of using macs , thinking about it I’ve not had to delete one for a while , what mac chip you using intel or silicon

Mudchild

https://community.native-instruments.com/discussion/comment/236351#Comment_236351

Silicon - although I use Maschine in Rosetta at present, for plug-in reasons

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