Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)

alimu · May 12

I have this exact issue on MacOS Ventura since the 3.17 update, which wasn't resolved on 3.18. It seems to be a Native Access directory issue. From what I identified, the issue seems to be the Native Access suddenly and randomly removing the /Volumes/ part of the external hard drive directory, resulting in:

/ExternalHardDrive/NI Libraries/…

instead of

/Volumes/ExternalHardDrive/NI Libraries/…

This happened to me 4 times now after manually correcting every pathway, since the 3.17 and the 3.18 updates. It occurs with random libraries. I wondered if it had to do with character limits etc. but it doesn't seem to be the case. Contacted NI giving them every bug detail I could find, albeit with no response so far. They are aware of it imo.

Hope this is helpful to everyone, and is promptly resolved on the 3.19 update.

Poly6 · May 12

This is exactly the same problem I'm having. I keep having to repair the installation paths because NI Access keeps changing it from /Volumes/Data (in my case) to /Data. I've fixed this 3 times now in the last week! Incredibly frustrating

Jeremy_NI · May 13

https://community.native-instruments.com/discussion/comment/226000#Comment_226000

Yes, we have identified this issue, it's being investigated as we speak. I'll try to update the thread with possible workarounds and timeline for a fix.