Please!! How do I email support?
@Valtierra There is no direct email. Depending on your issue, which you didn't specify you can either use the chat, for purchase, account, registration or installation. If it's more related to a technical issue with a software or hardware, there are dedicated typefroms where you can submit a request.
More info here: How to get in touch with our Customer Care 📧
And here: Support page functionality changes !
Please reach out to our support here: https://bit.ly/n1acc
In case you need help navigating support: https://bit.ly/NI_Support_How
Hello sir. I thank you so much for helping me. I can't run my maschine mk3 because the harware serial is leaking. Here's the serial :
Thank you if you can help me. Reply
You need to contact support with the links provided right before your comment. Only my colleagues have the necessary tools to help you. I deleted your serials, it's not a great idea to share these on a public forum.
I have struggled to find a download o line for the application ultimate 10, I have tge serial number . I am using a mac m4 and it's frustrating how it does not complete the download, can you assist please
As already mentioned in this thread, get in touch with my colleagues here: https://support.native-instruments.com/hc/en-us
In case you need help navigating support:Â https://bit.ly/NI_Support_How
Today it's impossible to contact Support, in Chat there is no bot replying or option to start any ticket. Tried multiple browsers.
That was a momentary issue. All fixed. I see that you managed to get in touch.