How do I email support?

Answers

• 

  Jeremy_NI Customer Care Posts: 13,400 mod

  January 27 Answer ✓

  https://community.native-instruments.com/discussion/comment/206625#Comment_206625

  Please reach out to our support here: https://bit.ly/n1acc

  In case you need help navigating support: https://bit.ly/NI_Support_How

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• 

  tebin.maruf Member Posts: 3 Newcomer

  January 28 edited January 28

  Hello sir.
  I thank you so much for helping me.
  I can't run my maschine mk3 because the harware serial is leaking.
  Here's the serial :

  Thank you if you can help me.
  Reply

  -1
• 

  Jeremy_NI Customer Care Posts: 13,400 mod

  January 28 edited January 28

  https://community.native-instruments.com/discussion/comment/207113#Comment_207113

  You need to contact support with the links provided right before your comment. Only my colleagues have the necessary tools to help you. I deleted your serials, it's not a great idea to share these on a public forum.

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