I bought an used Maschine mikro mk3, the seller have already transferred the serial numbers and all the other stuff to me, I also registered all the serial number I got. But after downloaded the newest version of Native Access, I didn't found Maschine 2 Essentials and Maschine software in my Native Access. I already tried every possible methods but it's no use. It's been 4 days and it is really frustrated.
After looking up the community, I found that there are some people got the same problem like me, I already submitted the support ticket but haven't receive reply yet.
My MacOS is 14.2.1, and my Native Access 2 is the newest version. I wonder how many days I have to wait to get the reply and solve the problem? Thanks! (I‘m Taiwanese, my English is not so well, my apology if there is any wrong grammar.)