NI acces download failed

Be sure to be using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads)

Apart from the ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS , then also disks must be of correct format : Notes on Network Drives and Disk Formats .

Also please check that the iCloud Private Relay is turned off in preferences.

Otherwise if problem persists then please contact N.I.Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in,then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't,that ought to bring you on to either chat with human or open a ticket. (You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Please refer to the page : How to get in touch with our Customer Care