Native Access does not continue to download three of my libraries
see above, I need a fix. How do I tell Native Acess to finish the downloads?
Best Answers
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Hello johnthemiracle, happy to hear that your products are installed.
Normally the installation speeds are usually happening for the reasons outside of the Native Access and our services. Here is the Knowledge Base Article that can help you for this subject:
My Native Access Downloads Are Taking Too Long
I hope this helps☺️
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Hello johnthemiracle,
can you please create a support ticket or open a chat support using this link below:
So our team can help you to solve the issue as soon as possible.
I hope this helps☺️
0
Answers
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Hello johnthemiracle, can you please send us the screenshot of the issue or error message that you are receiving, so I can understand the issue easier and help you to solve that as soon as possible.
Please let me know☺️
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there is no error message. native access just does not load the libraries. the progress bars are stuck. i have done all you suggest in the support document, even disabled file vault (which is a shame, kindly make your software compatible with filevault, thank you). no avail.
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it looks like this.
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Finally, after hours and hours, it finished the downloads. so please, can you fix this? it is ridculous.
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Hello johnthemiracle, happy to hear that your products are installed.
Normally the installation speeds are usually happening for the reasons outside of the Native Access and our services. Here is the Knowledge Base Article that can help you for this subject:
My Native Access Downloads Are Taking Too Long
I hope this helps☺️
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none of this applies here.
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Hello johnthemiracle,
can you please create a support ticket or open a chat support using this link below:
So our team can help you to solve the issue as soon as possible.
I hope this helps☺️
0
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