Switching from PC to Mac: Better to install all new?

henrym
henrym Member Posts: 12 Member
edited October 28 in Komplete General

Hi guys,

I´m about to switch to Mac. All my libraries are on a 4 TB SSD but formated for PC.

Is it apropriate to install everything new on my Mac?

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  • chk071
    chk071 Member Posts: 550 Pro

    Well, you have to, if you plan to use the SSD on Mac.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod
    Answer ✓

    @henrym It's definitely not, on a Mac you need to format your disk to APFS, as explained in this article: Notes on Hard Drive Formats on Mac Computers

  • henrym
    henrym Member Posts: 12 Member

    Thanks, guys!

    I have a 2 TB SSD in spare. Need a docking station first.

    Then I will format this to APFS and then re-download bit by bit. Tons of work and time to spend…😆

  • henrym
    henrym Member Posts: 12 Member

    K, guys,

    Right now I´m d-loading all my NI stuff.

    In Native Access I changend the content folder to the dedicated folder I formatedt to APFS. Let´s see what happens 😀

  • henrym
    henrym Member Posts: 12 Member

    ok, guys,

    everything worked fine but it took me several days to download all my NI stuff.

    2 issues occured nonetheless: Omnia choir, with 72 Gb, didn´t download properly, even a download over night still said 1.5 hours more to go. So I quit the d´load.

    The second problem: Komplete Kontrol as stand-alone works correctly but when I create an instrument track for KK in Cubase 13pro it does not find the files and asked for a rescan, which I did several times with no success.

    Any ideas?

  • PoorFellow
    PoorFellow Moderator Posts: 4,831 mod
    https://community.native-instruments.com/discussion/comment/175263#Comment_175263

    The download problem part can be for more reasons including N.I. server problems (to test that you can try using a VPN) but if using Mac the also be sure to have Private Relay switched off.

    With respect to the DAW problem then @Jeremy_NI knows more than I and he is also the one that can furnish you with an up-to-date download link for Omnia choir if your download problem persists .

  • henrym
    henrym Member Posts: 12 Member

    Hi @PoorFellow , Thanks for the answer. I´ll try the suggested asap.

    The Komplete Kontrol problem was gone the next day. Maybe also on a Mac a reboot/restart can solve problems.☺️

  • henrym
    henrym Member Posts: 12 Member

    Hi @PoorFellow , I just checked. My Private Relay was switched off, so that should not be the problem.

    I also wonder why it´s only the big Omnia choir that won't d´load. All other 246 NI apps loaded down easily

  • PoorFellow
    PoorFellow Moderator Posts: 4,831 mod
    edited September 2
    https://community.native-instruments.com/discussion/comment/175384#Comment_175384

    It can be a N.I. server problem (as I wrote above then you can test that by using a VPN) that has been seen in between but in rare cases it has also been seen to be for other reasons. If @Jeremy_NI , does not come around and furnish you with a link for a download of the Omnia Kontakt library then please contact N.I.Native Access and Installation Support

    At the page N.I.Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in, then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't, that ought to bring you on to either chat with human or open a ticket. (You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

    There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

    Quote : For assistance with purchases, accounts, and Native Access, you'll have an option to initiate a chat session. Simply click on the chat icon located at the bottom right corner, and you'll be assisted by a virtual assistant. If your issue remains unresolved after consulting our help articles, a human chat agent will be available to assist you.

    Please refer to the page : How to get in touch with our Customer Care

  • henrym
    henrym Member Posts: 12 Member

    @PoorFellow I really appreciate your input. Thanks a lot!!!

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