Full disk Access Error on Mac Air M2 2022

ExtraFacilities
ExtraFacilities Member Posts: 4 Newcomer
edited October 2024 in Native Access

Trying to Update my Traktor Pro 3 Via Native Access With no success.
Ive given the Full disk access + restart multiple times, Tried uninstalling the apps and the native access app as well. I have deleted folders - started the apps as a admin, nothing works.
on my windows desktop it works no problem.

Screenshot 2024-05-28 at 0.32.17.png
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Answers

  • ExtraFacilities
    ExtraFacilities Member Posts: 4 Newcomer

    another Screen Shot of the native access app

    Screenshot 2024-05-28 at 0.36.05.png
  • mykejb
    mykejb Moderator Posts: 2,594 mod

    Where are your installation locations set to in Native Access preferences? Are they correct ?

  • ExtraFacilities
    ExtraFacilities Member Posts: 4 Newcomer
    Screenshot 2024-05-28 at 2.32.04.png

    IDK
    its the defaults one's.
    seems right

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,867 admin

    @ExtraFacilities Well, I see CCleaner in there, it's known to delete or block files it shouldn't, sometimes even worse, you can read about it here: Notes on Using Registry or Property List Cleaning Utilities

    We'd recommend to either whitelist Native Access and the NTKDaemon in CCleaner or simply uninstall CCleaner and install Native Access again.

    If that still doesn't work you should contact support (please mention CCleaner): https://bit.ly/NI_support_NA

  • ExtraFacilities
    ExtraFacilities Member Posts: 4 Newcomer

    Hey , Thanks for trying to help me.
    I did what you said - deleted the cleaner + reinstall of native access + giving the app the permission to full ****** access again.
    Still the error pops.
    maybe the Ccleaner did some problems to the existing app's ? (never did problems for me with any other apps by the way, using it for 10 years.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,867 admin

    @ExtraFacilities I've contacted you by email, my colleagues will need to have a depper look.

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