Native Access Error Message: Downloading (*Product*) failed: could not create new file or truncate e
Native Access Error Message: Downloading (*Product*) failed: could not create new file or truncate existing file
I'm on an M2 / Ventura. I've gone to the knowledge base and my folders look right. I didn't touch anything and I've already downloaded about 25% of the libraries.
Downloads and Content folders are on a 4TB external USB 3 APFS formatted drive.
Any help would be appreciated!
Best Answer
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Fixed it. I guess it was a bug.
Native Access -> Preferences -> click Restore Defaults -> restart Native Access -> re-assign folders back to what they were before -> restart.
After that, downloads resumed.
Thanks everyone!
2
Answers
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PS, all libraries I try to install are giving me the same error.
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What version of Native Access are you using?
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Version 3.9.0 (329b868 / 1.16.0.0)
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Did you buy your drive is a complete external drive did you buy a USB-3 enclosure and put an NVMe in it?
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Yep, I put an NVMe in a USB-3 enclosure (set up only a few days ago)
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I'm inclined to think that it might be an issue with your drive enclosure or possibly your NVMe drive itself. I've not heard good things about USB-3 drives on a Mac.
You could run some tests by copying over a large file if you have something that's a few GB. Or you could run dd from the terminal using "dd if=/dev/urandom of=/your_ssd_location/test.img ******=15M count=1000" and watch for any errors.
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Thanks for the reply.
If the sounds that I've already downloaded are currently working (my Pro Tools is able to read), and I can move files between the drive from system to external that has the libraries, then could the problem still lie with the drive?
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Fixed it. I guess it was a bug.
Native Access -> Preferences -> click Restore Defaults -> restart Native Access -> re-assign folders back to what they were before -> restart.
After that, downloads resumed.
Thanks everyone!
2 -
the "Best Answer" worked for me even though I manually sorted stuff ouy
t to start with which didnt work the restore defaults in native access seems to be the solution.
0
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