No option to obtain Transfer ID for Traktor S8 hardware?

AndrewGood
AndrewGood Member Posts: 3 Newcomer
edited October 22 in Native Access

I've sold my S8 and am trying to obtain the Transfer ID, but the unit is listed as non-transferable. Furthermore, the form process for submitting a ticket, keeps sending me back to my license list, and will not allow me to submit a ticket. Anyone have the direct support email address for NI?

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  • Kubrak
    Kubrak Member Posts: 3,066 Expert
    Answer ✓

    @AndrewGood

    It is a bit counterintuitive. The question "Have you applied for Licence Transfer" you have to answer Yes. They mean by that question if you have tried to apply for Licence Transfer, not whether you have successfully applied....

    And continue further several questions. You endup with Support Ticket form.....

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