Headphone cue button not working since 3.11.0 44 on S8

Slid · January 7

delete my post plz_ was error

Andrew Sexton · January 7

не работае cue на kontrol s 8 после обновления на 3.11

celestinetan · January 7

Same problem here! The cue button doesn't work anymore on my S8, and it's disrupting my work. Can you quickly fix this? How do I go back to the old version of the software? Thanks.

solsta · January 8

same for me! super strange, luckily I had backup copies and 3.10.1 16 works again

solsta · January 8

https://community.native-instruments.com/discussion/comment/123270#Comment_123270

unlucky! I went into Traktor Pro 3 backup folder and I had 4 backups! im glad I left them there!

fady · January 8

Today I updated to the current version via Native Acsess and in this version the headphone cue button no longer works on the S8. You can turn it on and off, but there is no sound. I can no longer operate the cue (headphones) button in the software itself. I then went back to 3.10.1 16 and the cue button works again on the S8, but not in the software itself using the mouse (I never noticed it before because I always use the controller cue button)

Dj.sina.azar · January 8

https://community.native-instruments.com/discussion/20877/headphone-cue-button-not-working-since-3-11-0-44-on-s8

Currently, there is no solution except to downgrade to the previous version. Until the company fixes this bug.

Stevan · January 8

https://community.native-instruments.com/discussion/comment/123270#Comment_123270

Grab 3.8 from the following article: https://support.native-instruments.com/hc/en-us/articles/210294645-Traktor-Pro-Legacy-Installers-for-Older-Operating-Systems

matthewlauterhahn · January 8

I am having the same issue. Native Instruments please fix this.

niq V · January 8

https://community.native-instruments.com/discussion/comment/123032#Comment_123032

I did use the previous installed version - after being without functional screens on my S8 for multiple releases, I'm well-acquainted with reverting to a backup. It's just disappointing to see breaking releases happen twice in under a year. At least the previous issue was due to NI working on changing the way the screen rendering was implemented. This one appears to have simply... happened.

mykejb · January 9

I can't really figure out why it stops working with the S8 ASIO driver but it works OK with the WDM driver for the same device. Almost like the ASIO is saying "Nope, don't allow this". Under Windows anyways.

-- Mike

DJ-Andre · January 9

Although 3.11.0 i no longer in beta, I would recommend to post this also in the beta bug section.

Luke Kosar · January 10

Same issue here since update. Seen it on another forum about this so waited until i'm not that busy to test it out....

S8 with MBP 2015...

only work around atm is open 3.10.1 from application / NI / traktor 3 / backup folder

does anyone raised issue with NI officials?

thanks

Luke Kosar · January 10

@Jeremy_NI do you guys planning any update to sort it out? thanks

Marxn · January 10

Same issue over here,

no problems with S2 MK3.

Headphone cue button not working since 3.11.0 44 on S8

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