Library path is not valid on Native Access

robertcomposer3

Is it just me, or is the page that covers Native Access Error Message: "Library path is not valid. Please browse again." Completely unhelpful? Why is the path to the chosen folder not correct? Why is the new folder correct? Come on guys. I've paid for this content but can't access it and have given up trying to figure this out. Please take a look and reword this page.

Blindeddie

what is it that you are trying to locate?

and if this is the page you are talking about, there are links to support articles that you can click on...

Kaiwan_NI

Hey @robertcomposer3 thanks for the feedback here. Unfortunately the path can be invalid for many reasons, some of which are covered on this article here: Native Access Error Message: "Library path is not valid. Please browse again."

Also in some cases it could be that there's not enough space for installation as well. Did you manage to get it to work?

Jeremy_NI

@robertcomposer3 What is your operating system ? Are you trying to install your content on an external hard drive ? What is the format of that drive ?

robertcomposer3

Hi Jeremy

Operating system: Mac OSX 11.5.2

No, it is installed on my primary hard drive hard drive.

Macintosh HD, 132 GB, APFS

Thanks for your help.

Robert

Jeremy_NI

Hey @robertcomposer3 What product are you trying to install ? In the library's folder can you see a .nicnt file ?

toshatumanov

https://community.native-instruments.com/discussion/comment/6136#Comment_6136

That? I buy librares and get the key to native access. Is NOT WORKING!!! There i can DOWNLOAD libraries? Only keys in native access!!! And "path is invalid"! What valid??? What????? Its scum pluguin. NI are scammers!

toshatumanov

DONT USE KONTAKT 6! Is NOT WORKING! Cant install librares with license keys!!!

Blindeddie

https://community.native-instruments.com/discussion/comment/6811#Comment_6811

Works just fine for me, if you are having an issue, ask an actual question by explaining your issue…

Jeremy_NI

@toshatumanov As @Blindeddie said, it works fine, and you don't even explain your issue. Have you checked the article my colleague posted ?

Native Access Error Message: "Library path is not valid. Please browse again."

I also see that you didn't contact our support yet regarding this issue, so before using capital letters and saying it's not working for anyone or calling it a scam, you should get in touch with our installation specialists here to sort out where the problem is coming from on your system: http://bit.ly/NIsupport_install

toshatumanov

https://community.native-instruments.com/discussion/comment/6826#Comment_6826

robertcomposer3 ask an actual question too. And now?

toshatumanov

https://community.native-instruments.com/discussion/comment/6833#Comment_6833

I see it, it not help, not working. What is support? I was looking for where support is located and your site directed me here. My problem is "Library path is not valid" but your FAQ don't helped me.

Jeremy_NI

@toshatumanov Again you complain without even explaining your issue in detail, I gave you a direct link to contact our specialists, and actually I see that you finally managed to contact them. On the top of all of our pages, you have a direct access to our support pages it is written here on this very page 👆️👆️👆️

On the first support page, there is even a little video to help you understanding how support works:

https://www.youtube.com/watch?v=ptVs_NURAA0

People have tried to help you but you didn't give any details regarding your issue, you just kept complaining.